Terms of Use

We, Maschinenfabrik Berthold HERMLE AG, Industriestrasse 8 - 12, 78559 Gosheim, Germany, offer to supply our commercial customers with information and services by including the HERMLE customer platform ("myHERMLE.de", "myHERMLE.com", hereinafter: the "Platform"). The following regulations apply exclusively to the use of the platform; the validity of any terms and conditions of the user is hereby rejected:

  1. Access to the platform

    The prerequisite for using the platform is that users must create a password-protected user profile and agree to the terms and conditions set out in the Terms of Use in the version applicable at the time of the respective login. When requesting access, the machine number of a HERMLE machining centre used by the customer must be stated. The user must provide truthful information when registering. Any changes to their data will be updated immediately in their user account.

    We reserve the right to deny or withdraw access to and use of the platform to persons in the event of justified interests.

    The user must treat his access data as strictly confidential. The transfer of access data to third parties is strictly prohibited. We cannot be held liable for the loss of access data or for its improper use.

  2. Object of the platform; liability

    We endeavour to transmit only technically and factually accurate content via the platform. Nevertheless, we cannot exclude the possibility of errors on the platform or the information communicated via it. In this respect, it should be noted that the data, information and communication made available via the platform do not claim to be legally binding, but are for information purposes only. We cannot assume any liability for the correctness and completeness of the content of such information.

    If the user detects faults or malfunctions of the platform that could possibly lead to disadvantages for the user, he/she will inform us immediately so that we can take appropriate countermeasures.

    Legally binding declarations are neither issued nor accepted via our platform. We offer the platform as a voluntary service free of charge. We do not give any assurances regarding the availability of the platform at all times, its permanent continuation and/or compliance with specific response times.

    The operating instructions valid for the machining centre must be observed.

    If the user culpably violates these Terms of Use, he shall be liable to Hermle for damages. If applicable, the user is also obliged to indemnify Hermle and Hermle's representatives, employees, contractual partners or affiliated companies affected by the breach of duty against any claims or disadvantages (including reasonable legal fees) asserted by a third party due to the user's breach of duty in question.

  3. Use and sharing of content

    The information, data and recommendations communicated to the user via the platform are regularly protected by copyright and other laws. The user may use this content only with our consent and only for his/her own purposes as intended. Disclosure to third parties (e.g. external service providers) is expressly permitted only if, and to the extent that, this is required in order to implement the service measure recommended by us in conjunction with HERMLE products.

  4. Provision of data to us

    If the user provides us with data (information, images, drawings, machine/usage data, data files etc.) via the platform, this may be done only in accordance with the applicable law. By providing us with such data, the user also declares that he is authorised to provide us with this data in accordance with the law.

    Users must not provide us with data that could damage our systems or otherwise harm the interests of our company. In particular, the user shall not provide us with any data containing viruses, malware or other malicious programs.

    Insofar as the user obtains data from us via the platform, he is responsible for reliably protecting his own data and systems in a suitable manner against potentially harmful access. The user is also responsible for backing up data that he wishes to access permanently, e.g. by saving it externally.

    If the above obligations are breached, the user undertakes to indemnify us on first demand against liability claims by third parties if, and to the extent that, the cause of such claims lies within the user's sphere of control and organisation. This shall not apply if the obligations have been breached intentionally or as a result of gross negligence on the part of Maschinenfabrik Berthold HERMLE AG.

  5. Data protection

    Protecting the personal data of our customers is extremely important to us. The use of personal data provided to us is described in more detail in our privacy policy.

  6. External links

    Insofar as the user receives links to websites of external providers via the platform, we do not adopt the content of such websites as our own. Neither can we accept any liability for such content.

  7. Choice of law; place of jurisdiction

    The use of the platform is subject exclusively to German law. By using the website, the user agrees that any disputes arising between him/her and us in this context will be heard exclusively before the court having jurisdiction for our registered office.

  8. Other agreements

    Agreements, which we have made with the user outside of these Terms of Use (e.g. terms of delivery), remain unaffected by the content of these Terms of Use.